Doesn't Stygian Fox have Past-Due Kickstarters still?
We do, yes! We’re not attempting to hide this fact in any way. Our decision to use Indiegogo for the second print-run is to ensure our compliance with Kickstarter rules and we’ve posted updates on those Kickstarters letting them know what’s going on with this Indiegogo campaign. Our focus is still on our past-due Kickstarters, and this campaign shouldn’t take much time…the files are all set and we know they work, we’re not creating anything new/extra for this, etc.
Last updated: April 13, 2022 05:32
Where's the money going?
We’re asking for £6,000 as that will leave us with just over £5,000 to print 500 books and get them to the UK and the US. Our most recent quote was £4,340* (quotes are valid for a day at a time due to how much paper prices are fluctuating daily). Extra funds will be put toward Occam’s Razor, The Wild Hunt, Hudson & Brand: Shadows of the Past (three of our past-due Kickstarters).
Last updated: April 13, 2022 05:32
What if I already bought the PDF? Can I get the book for a discounted price?
Back the campaign, send us proof of purchase (the DTRPG confirmation email or a screenshot of the Order Information screen from DTRPG, etc.) and we’ll figure out a way to do this. Possible options include discounted DTRPG titles (not valid on shipping); a discount on an upcoming release (assuming you didn’t back it); or something else…we’re open to ideas and we’ll work with you on this to make sure you’re happy with things.
Last updated: April 13, 2022 05:32
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.